I entered the wrong shipping address

I entered the wrong shipping address

Please send us an email at support@swisschems.is IMMEDIATELY. Once the order is endorsed for shipping, we can no longer accommodate any change or cancellation request.


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      All orders are processed once the payment is received, NOT when the order was placed.  All orders take at least 1-2 business days to process.  NOTE: Our dispatch team is not available during weekends. SHIPPING PEPTIDES: USA & CA – 1-7 business days  ...

    • Wrong Address

      Please make sure to contact us by sending an email to support@swisschems.is ASAP. Otherwise, we will no longer be able to correct or stop a shipment once it’s endorsed for shipping. We do not offer a refund or reshipment for orders shipped to the ...

    • How can I cancel or change my order?

      If you wish to cancel or make any changes to your order, simply email us at support@swisschems.is IMMEDIATELY or chat with us. Once an order is endorsed for shipping, we can no longer make any changes or cancel the shipment.

    • Refunds and Returns

      Returns Purchased items may be returned unopened and in its original packaging within 14 days from the date of receipt. Returned items will be refunded minus the shipping fee and a 15% restocking fee (per product). The customer is responsible for any ...

    • HPLC/LAB Test/Product Quality

      We are publishing test results on our website at https://swisschems.is/independent-test-results/.  If you would like to conduct a test on your particular product you can do so at any licensed HPLC testing facility. If any of our products fail the ...