How to check order status
If you forgot your password or not sure what it is, click on Forgot Password and check your inbox/spam/junk folders for the password reset email.
Once you're logged in, you will be able to see the My Account section along with your order history, and there, you can check the status of your order and if there's a tracking number already, you will also be able to track it there.
You can also click the link below (make sure you login or registered):
Another option would be to check your inbox/spam/junk folders for the tracking info.
Please make sure that entering the correct email address on the order form is very important to ensure that you will receive the confirmation email and any update regarding your order. This is also the best way to check your order if you placed your order as a guest (without registering or creating an account with us).
If you didn't receive any update regarding your order, please send us an email at
support@swisschems.is or by chatting with us.
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How can I cancel or change my order?
If you wish to cancel or make any changes to your order, simply email us at support@swisschems.is IMMEDIATELY or chat with us. Once an order is endorsed for shipping, we can no longer make any changes or cancel the shipment.
Ordered SARMs/PCT and Peptides but only received half of the order.
We ship out SARMs/PCT and Peptides separately. Please double check your inbox/spam/junk folders for the second tracking number. Otherwise, you may send us an email at support@swisschems.is or chat with us to request a copy of the tracking numbers.
Bank Transfer/Zelle Payment
For this payment method, an email will be sent to you with instructions on how to send your payment. Instructions on the website after selecting this payment method: 1. Log in to the e-mail you've provided during checkout 2. Look for an e-mail from ...
Usage and Dosage
Please note that due to the nature of research chemicals, we are unable to provide any information, dosage, OR guidance regarding human consumption. Our products are strictly intended for laboratory and research purposes only, and we strongly advise ...
Processing and Shipping Inquiries
All orders are processed once the payment is received, NOT when the order was placed. All orders take at least 1-2 business days to process. NOTE: Our dispatch team is not available during weekends. SHIPPING PEPTIDES: USA & CA – 1-7 business days ...